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Part I: The Foundations of Leadership ~6 Min Read • Chapter 1 of 26

Chapter 1: A FOR AMARNATH

"A leader is one who knows the way, goes the way, and shows the way." — John C. Maxwell

For me, the first alphabet of banking began with the name Amarnath. He was a man who didn't just practice banking; he redefined it. He is a name that every IOBian—past, present, and future—should know. If they do not, it is not their fault, but our collective loss.

Amarnath was a "live wire" who shunned the limelight, choosing instead to live for and among the banking public. A brief interaction with him was enough to make anyone a lifelong admirer of his methods. I am reminded of the words of Thomas Gray:

"Full many a gem of the purest ray serene,
In the dark unfathomed caves of ocean bear;
Full many a flower is born to blush unseen,
And waste its sweetness on the desert air."

The fragrance Amarnath spread among IOBians in those years might be lost to time if not enthusiastically recollected now. With the fervent hope that a new generation might learn from his example, I am replaying the memories of this giant.

The Freedom Fighter and the Jailhouse School

Born in Chennai and educated at Pachaiyappa’s College, Amarnath was an intelligent student with a passion for freedom. In college, he met a lady who shared his ideals; they decided to marry despite severe parental opposition. Both joined IOB in Chennai.

On their wedding day, while they were at a temple for a simple ceremony, the police arrived. It was his own father, opposed to his son’s political ideologies, who had directed the authorities there. Amarnath was arrested at the wedding venue and detained in Vellore Jail.

The Commissioner of Police approached the Bank’s General Manager, seeking Amarnath's dismissal as a "dangerous employee." In a legendary display of backbone, the GM replied that he knew his employee’s merit and would deal with him suitably, refusing to fire him on political grounds. While in Vellore Jail, Amarnath turned his cell into a classroom, teaching English and Arithmetic to fellow inmates. Twenty years later, a senior jail official wrote a glowing tribute, noting that the sessions Amarnath initiated had evolved into regular classes still helping candidates pass their examinations.

The Financial Rebirth of Reliance

After their ordeal, Amarnath and his wife were transferred to Bombay. In the early 60s, while Amarnath was the Accountant at our Mandvi branch, a young Dhirubhai Ambani led a trading business styled Reliance Commercial Corporation.

One day, rumors swirled that the yarn market had crashed and Dhirubhai was in trouble. Amarnath summoned him, and Dhirubhai confirmed the crisis: creditors were swarming, and bankruptcy was imminent. Amarnath’s response was unheard of. Instead of initiating recovery, he asked Dhirubhai if he had stocks beyond what was already pledged.

Amarnath told him to move those stocks into the bank’s godowns immediately. Dhirubhai was stunned—the bank was willing to enlarge its exposure in a crisis. Amarnath arranged for emergency cash to be brought from the Fort branch after hours. As creditors presented their cheques, they were paid in full. Seeing the bank’s unwavering confidence, faith in Dhirubhai was restored. Reliance survived, and a king of industry was reborn. For IOBians, the lesson was clear: Conviction over panic.

The Legend of Mahim and the Dharavi Revolution

Amarnath was later tasked with opening the Mahim branch. Assisted by Sri H.S. Srinivas (HSS), the branch made history, outpacing established competitors so rapidly that the NIBM conducted a study to understand its success. The branch became a "Who’s Who" of Bollywood, with stars like Amitabh Bachchan, Dev Anand, and Asha Parekh joining as clients, drawn in by the sheer magnetism of Amarnath's personality.

However, his greatest achievement was in Dharavi. While others saw a "slum," Amarnath saw an untapped global market. He discovered local traders dealing in skins and hides for a pittance. He convinced them they could be exporters, personally handled their secretarial work, and identified buyers in London and Japan. Dharavi eventually became a global leather hub with an annual turnover exceeding ₹100 crores. To these new millionaires, the word "Bank" was synonymous with "Amarnath."

The Attributes of a Legend

Amarnath's life was a lesson in leadership, defined by these distinct pillars:

Courage: Born of his commitment to the Indian spirit.

Fairness: He was a sought-after arbitrator for both management and labor.

Kindness: He personally supported staff through their darkest personal tragedies.

Hospitality: He hosted every new officer transferred to Bombay at his home. A man who never said ‘No’ to anyone approaching him for help and guidance

Humility: He lived modestly, often withdrawing as little as ₹2 from his account at the month's end.

Clean Habits: A man of no vices who used every social invitation to grow the bank's business.

Selflessness: He once risked his safety to rescue a stabbing victim on the street.

Protective of Staff: He famously took the "heat" from Head Office for appointing young apprentices to help a drowning branch.

The Tragedy of Business: Sadly, the man who made millionaires of others struggled in his own ventures after leaving the bank.

The Unsolved End: His passing remains shrouded in mystery, a quiet end for a man of such noise and impact.

Did Amarnath really leave us? I refuse to accept it. He lives in the hearts of everyone he touched. In my entire career, I never met another like him. This story serves as the cornerstone of my path, reminding us that true leadership is about grooming the next generation with both tenacity and heart.

Behind every great corporate success, there is often a mentor who believed in the human potential behind the numbers.

Where are you, Mr. Amarnath? I want to introduce you to the IOBians of tomorrow.